帮助ful tips after filing an auto insurance claim
What happens after filing an auto claim and what should you do to better understand the claim process?
你出了车祸，然后 提出索赔. What happens next and what questions might you run into after filing an auto claim? Here are some tips that might help you in this process.
交通意外资料
Alert your agent and your insurance company 在发生车祸后尽快. Take notes when speaking with your agent or adjuster. If you need to ask questions later, you'll have information to reference in front of you. 还有一件事:如果你受伤了, the adjuster may ask some detailed questions about the injuries, 这是过程的一部分.
下面是一些建议 事故发生后应该立即做什么:
- Move your 车辆 to a safe location if you can do so safely.
- Turn engine off and if you can do so safely, exit the 车辆 and move to a place of safety.
- 拨打911.
- Exchange insurance information with others involved in the accident.
- Get as much information as possible such as make and model of the other car.
- Take photos at the scene including license plates of the cars involved, 对汽车的损坏, 交通标志, 道路状况, 等. This may be helpful with the claim investigation.
车祸后症状
Injuries and pain can vary after an auto accident such as headaches, 颈部或背部疼痛, 肌肉紧张, anxiety and dizziness - just to name a few.
Determine if you need to seek medical attention. 联系 your claims representative if you begin experiencing injuries that maybe be related to the accident as t在这里 may be coverage available for medical treatment depending on the coverages you carry.
汽车事故修理
You have the right to choose the shop you want for repairs. 州立农场为客户提供 选择服务项目 option designed to offer 车辆 owners additional levels of service including quality workmanship, 保证完工日期, limited lifetime warranties on completed repairs, 以及取货和送货服务. The 选择服务项目 is intended to provide 车辆 owners with a positive experience with the repair process.
Another option for customers is to use the 州立农场移动应用程序® to submit photos of the damage on eligible claims. Customers will need access from Claims and log in information.
我需要保留收据吗?
It is always a good idea to keep your receipts and related documents, no matter if it ends up being part of the car insurance claim process or not.
A good practice to follow is to work with your insurance company early and throughout the process. Your insurer can provide resources to help make the auto insurance claim process easier, answer your questions and help get you back on the road.
